
State Farm® Insurance Agent Monica Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Petros
August 14, 2025
"Nice folks! Have had issues with prior insurance co taking advantage of my elderly folks. Nicole and her office were very helpful and fair pricing. Thanks!"
"Thank you Paul! We are so excited to have you join our State Farm family! "
Leann Cross
August 9, 2025
"Stephanie was very helpful with setting up my Safe and Drive to save me money. State Farm in Mineola has excellent customer service."
"Thank you for your kind reviews! We are so happy to have Stephanie on our team and thrilled she has helped you save even more money with Drive Safe and Save! Thank you for being part of our Mineola family! "
Cynthia Zabriskie
August 5, 2025
"I always appreciate working with Miranda. She is extremely knowledgeable and always pleasant. Thank you!"
"Thank you Cynthia! I am so happy you have had a great experience with Miranda. We are so thankful to have you in our office! "
kasey davis
August 4, 2025
"Always has very friendly staff when i call with any questions! Miranda is amazing!"
"Thank you Kasey! We are so thankful to have you in our office and part of our State Farm family! "
Lauren Lee
August 4, 2025
"We've used this company for years. Everyone is so kind and helpful! We can get coverage quickly. The app is easy to use to pay bills. We can call, text, or email this office and receive the help we need very quickly!"
"Thank you Lauren for the kind words. We have loved working with you over the years!"
Cara Goldberg
March 18, 2025
"Monica called me back after I submitted my form online. She was very helpful, I changed my mind a few times and she was patient and respectful of my decision. She presented all the options I asked for and was always very friendly. I highly recommend her to be your insurance agent."
"Cara, we are so happy you understand the coverage that you have in place before you need it. We absolutely love educating and empowering our customers to have the right coverage for their family. Welcome to our local State Farm Family! "
Alan Hammons
March 7, 2025
"Wonderful, Personal, and Professional Thanks to you and your team...!!!"
"Thank you Alan for the lovely review! We are so excited to welcome you to our State Farm family and looking forward to working with you! "
Kristti Brown
November 6, 2024
"State Farm in Mineola is AMAZING! Miranda is by far the best agent that I have ever worked with. She gets the job done, and goes above and beyond to meet every need that you have. If you are looking for a great insurance company that makes you feel like a part of the family, check out State Farm in Mineola, ask for Miranda!"
"Thank you Kristti! We are so happy to have you in our family! "
Linda York
July 27, 2024
"We have been with them for years and our recent interaction with Nicole was perfect!"
"Thank you Linda! We have loved working with you through the years and are looking forward to many more to come! "
Dixie T
June 28, 2024
"Monica does a GREAT job!"
"Thank you Dixie! That means so much to me and my team for you to say so! "
Scott Mortensen
April 30, 2024
"Find a different insurance agent to work with. Always raises prices out of nowhere, never works in a timely manner. Difficult agency to work with."
"Thank you for the feedback Scott. Agents do not have any control of rates. Regarding the timeliness, the team started and finished your request in 3 hours, 2 if you don’t count when we are closed for lunch. We do wish you the best experience and hope you find that in the future. "
Sheila Torres
November 9, 2023
"Nicole has always taken good care of us & is always on top of whatever we may need!! We appreciate all the ladies in this office!!"
"Thank you Sheila! We love having you, Raul and that sweet little one in our State Farm Family! "
Raymundo Torres
October 19, 2023
"Great customer service, real down home good people, Miranda is a great agent that I have known every since I've had State Farm , she has answered all my questions when I asked, I will refer my family and friends to State Farm"
"Raymundo, it is always such a pleasure working with you. Thank you so much for your kind words about Miranda. We look forward to a long relationship with you! Thank you for being part of our local State Farm family "
Nathan Spiers
October 5, 2023
"I have mainly dealt with Monica's office manager, Nicole, who is very helpful to answer any questions and quick to respond."
"Thank you Nathan for your review! We really appreciate that wonderful feedback and are so happy you have had such a positive experience with Nicole. Continue to reach out anytime! "
Lindy Mac
September 5, 2023
"I have been with State Farm Insurance for years, and with Monica Cook’s agency a large portion of that time. Their customer care is outstanding! I originally signed on with State Farm when my daughters were children and switched agencies when I found Monica Cook. I highly recommend BOTH Monica Cook AND State Farm. Customer care, integrity and trust in knowing that I am being properly insured."
"Linda thank you so much for your kind words! It has been an absolute pleasure working with you through the years! We look forward to many more! "
John Bentley
August 23, 2023
"Monica is not JUST a State Farm insurance agent, she has become a dear friend. Our home, the one we built with our own 4 hands, burned to the ground on June 16, 2023. Monica was there before the fire was out, praying over us (which means everything to me) and with a substantial check to get us through the days to follow. She gave me her personal phone number and has called periodically to check on us! Frank was assigned to our case and has been beyond helpful!! This event could have thrown us into a valley, but God had prepared the way and one of the components of that preparation was to lead us to Monica Cook! She will be our agent for our days on this land. P.S. State Farm has been amazing by being compassionate and quick to get all funds to us so we could begin our rebuild."
"John and Maureen, thank you for the kind words. We are so thankful for the Lord’s protection and that both of you and your animals are safe. We are so thankful that you are part of our local State Farm Family and can’t wait to visit you in your new home. "
William & Joan Shoults
August 20, 2023
"We transferred our policies from another state and Miranda at the Monica Cook State Farm in Mineola helped us get that done without a hitch. She is very knowledgeable with State Farm products. She took her time explaining everything to us and didn’t rush us out the door. If you are looking for someone that is knowledgeable, cares about the customer, and is dependable I invite you to call Miranda."
"Thank you so much for your kind words! We are so happy to have you here in our office! "
Larry Pruitt
August 13, 2023
"My experience at State Farm Insurance in Mineola has been pleasant each time I'm in the office. All of the staff, including Monica and Nicole, have helped me take care of my needs."
"Thank you so much Larry! We have had a wonderful time working with you through the years and are looking forward to many more years to come! Thank you for your kind words! "
Patrisha Jordan
July 21, 2023
"Miranda Fisher Is so helpful and I am so glad to have her as my new insurance agent!.."
"Thank you so much! We are so excited to have you in our local State Farm family! "
Joe Carlton
July 12, 2023
"Recently changed to State Farm Insurance for Home/Auto Insurance. Miranda Fisher was great to deal with and made the switch over painless. I also saved a lot of money on my polices. I highly recommend giving them an opportunity to earn your business."
"Thank you so much Joe! We are so excited to have you with our State Farm Family! Looking forward to many years with you! "
Jaymie Coleman
July 7, 2023
"If I could give a zero I would! Called to inquire about adding my son to my policy and was told they would get back to me. Almost two weeks later I call back to ask about that quote only to be told they didn’t know anything about it and can’t give a quote due to already having a policy. Monica acted like I was a child for not understanding why I couldn’t get a quote. Completely clueless, unhelpful, and rude."
"Jaymie, I am looking forward to speaking with you regarding this matter as I did leave a message for you shortly after our call disconnected. Please reach back out to us at 903-569-5471 so that we may continue our conversation. "
Johnnie Ambrose
March 29, 2023
"Was a very friendly atmosphere all my insurance was explained to detail Monica Cook insurance company an associate made me feel like a person while I was there I will refer them to all my friends and family."
"Johnnie, it was a pleasure meeting with you and I am so happy you were able to come in and start your is insurance with us. I am happy you felt it. Welcome again to our local State Farm family! "
Christy Fajerson
March 22, 2023
"Exceptional service received every time I contact Miranda at Monica Cooks State Farm office in Mineola. Knowledgeable, helpful, polite and friendly. I recommend them to everyone!"
"Christy, we so appreciate you and are so happy to have you in our local State Farm family! Your kind words and referrals mean so much to us! "
Candice Lee
March 22, 2023
"Miranda was amazing. We are saving a ton of money with State Farm."
"Thank you so much Candice! I am so happy Miranda was able to help you! Welcome to our local State Farm Family "
Janice Smith
March 21, 2023
"Shopping for insurance is, to me, akin to root canal - it's not gonna be pretty, but it's gotta be done. After almost 10 years with a Texas insurance company, my rates went through the roof for no reason and no explanation was offered other than "your increase isn't bad, some people went up $400". That was enough to make me say goodbye to that long term business relationship. I tried a few online comparisons, none of which impressed me. Early the following day was contacted by a State Farm agent from another area. They offered a decent rate, but I really wanted an agent with whom I could sit down and talk. A local Google search brought me to Monica Cook and I dialed her office. To my admitted surprise, Monica herself answered the line and she set about getting to know a little about me that would help her best figure out how to meet my needs. Within an hour, less actually, I had a full quote on my email and Monica called me back so we could go over it step by step, because I'm one who needs to understand what I'm looking at before I spend a dollar. She included a few additional insurance products that are a great value compared to what I'd spent on the same things in the past and when the time is right, I'll be upgrading my insurance portfolio with Monica to include those suggestions. When I went in to the office to finalize the policy, it was like seeing friends I'd not talked to in a while. The atmosphere is relaxed, comfortable, and not stuffy or intimidating. In a few short minutes, documents were signed and policies finalized and I was heading out the door. Although I don't anticipate needing to create a claim any time soon, I feel confident that Monica and her top-notch staff, backed by a long-standing leader in the insurance marketplace, will make it as painless as possible to resolve any and all issues, should they arise. It's easy to call an 800 number or go online and purchase insurance, but that simplicity cannot replace actually knowing the people who have your best interests at heart when you are in need. Call Monica, you won't regret it!"
"Janice, we are so happy to be here for you and your family. I am thankful that you found us online and appreciate that you value your local agent and team to educate and empower you to make the best decisions for your family. We look forward to assisting you with all of your insurance and financial needs. "